Final Damages: Lilly Pulitzer Endless Summer Sale
Well, it took a little over a month - but now I can finally confess my damages from the Lilly Pulitzer Endless Summer Sale. Most of us remember the details very well - the website crashed at the beginning of the sale, order status was uncertain, some customers received GWP's and others didn't, many people had cancelled orders...it was a mess. I felt really bad for the people who work at Lilly Pulitzer - honestly, we all know they want to take care of their customer. But the sale spiraled out of control, and it was really tough on the peeps at The Pink Palace. When it was all said and done, I ordered twenty items for a total of $843. Full retail price on those items was $3432, so I saved 75% off retail. Of the original twenty items ordered, I only received sixteen of them because one of my orders was cancelled. (Those four items were sold out). Naturally, I was disappointed but I have to say - the Customer Service crew at Lilly Pulitzer made it right for me. I couldn...